Shipping policy

Our shipping process explained:

Total shipping time is calculated on the basis of:

  1. Processing Time: It is the time we need to pick your product from the shelves, pack it and give it to our shipping partners. This process takes 1 to 2 days. It may take an extra day during the peak period.
  2. Delivery Time: This is the time our delivery partners take to deliver your package to your home.

The shipping time we mention below excludes the processing time.

Shipping time

Orders are shipped directly from one of our international warehouses located in the USA or East Asia (Shenzhen). We use private lines to ensure worldwide shipping in a timely manner. You will find below and average shipping time for our top countries:

  • UK: 7 to 15 days
  • Europe: 6 to 12 days
  • Scandic: 10 to 15 days
  • Australia: 12 to 20 days
  • Canada: 9 to 18 days
  • US: 2 to 5 days (please order at

Track your order

Once your order has been processed, you will receive a shipping notification by e-mail. From there, you will find a link to track your parcel.

You can also track your order directly on our website, through Track my order. To track your order you can either fill in your order number and your e-mail or directly your tracking number.

Important: please allow up to 48h before activation of the tracking number.